How Do I Know Which Rentals Are Right for My Event?

We’ve got you covered! Our website includes a section for Inspiration & Planning designed to help you choose the right equipment for your event. You’ll find helpful blogs, gallery, rental equipment guides, sizing charts, seating and table layout recommendations, setup information, product comparisons, and tips to make planning easier. Whether you’re hosting a backyard birthday party, wedding, corporate event, or community gathering, our resources can help you rent with confidence. And if you still have questions, we’re always happy to provide personalized recommendations based on your event and guest count.

Do you offer delivery services?

Yes! We proudly offer delivery, setup, teardown, and pickup throughout Northern Virginia and surrounding areas. Delivery fees vary based on your location and the items you rent.

To ensure a smooth delivery, please make sure:

  • The site is safely accessible for our vehicles.
  • Gates are unlocked (if applicable).
  • Pets are secured.
  • The setup area is level and free of hazards.
  • An adult (18+) is available to accept the delivery, unless other arrangements have been approved by My Party Porch. If no one is available, we may leave the equipment in a secure location.

If we are unable to complete the delivery or pickup due to an inaccessible, unsafe, locked, or unavailable site, additional delivery fees may apply.

For everyone’s safety, My Party Porch reserves the right to refuse delivery, setup, or pickup if conditions could put our team, equipment, customers, or surrounding property at risk.

The renter is responsible for all equipment from the time it is delivered or picked up until it has been returned, inspected, and accepted by My Party Porch.

Can I pick up & return my rental items to avoid delivery cost?

Absolutely! We offer a convenient pickup and return option for many of our rental items, making it easy to save on delivery costs. However, some items, such as large tents and other equipment that requires professional setup, are delivery and setup only and are not available for customer pickup. If you’re unsure whether an item qualifies for pickup, just ask, we’re happy to help!

How early should I reserve?

Ideally, at least 4 to 6 months before your event, specifically if it’s large event.  Smaller events, 1 to 3 months. We recommend booking as early as possible to ensure the best selection and availability. The more time in advance that you reserve the better opportunity for availability and guarantee service.

Are your rental items cleaned?

Yes. Every rental is professionally cleaned, sanitized, and inspected before and after every event.

Can you help me choose what I need?

Of course! Our experienced team is happy to recommend rental items based on your event type, guest count, venue, and budget.  Please see “Help Build My Event” option.

Do you provide rentals for weddings and corporate events?

Yes. We proudly serve weddings, corporate events, schools, churches, nonprofit organizations, community events, festivals, and private celebrations.

What happens if I need to modify my reservation?

Simply contact us as soon as possible, and we’ll gladly assist with changes based on availability.

How do I request a quote?

You can submit a quote request through our website, see “Request A Quote” option on our website or contact our team directly by phone or email.

When are payments due and what are my payment options?

You may pay in full when you reserve your rental, or take advantage of our convenient payment plan.

A 25% rental payment and a refundable security deposit are due at the time of booking to secure your reservation. The remaining balance must be paid in full no later than 10 calendar days before your scheduled delivery or pickup.

We accept credit cards, debit cards, and checks, as well as other payment methods approved in writing by My Party Porch.

Please note:

  • A 4% processing fee applies to credit card payments.
  • A $75 returned check fee will be charged for any check that is returned unpaid.
  • The security deposit must be paid by credit or debit card. This card is securely kept on file by our payment processor and will only be charged if equipment is not returned or if damages occur.

Any balance not paid by the due date may be subject to a 3% late fee, or the maximum amount allowed by applicable law, whichever is less.

What is your Cancellation & Rescheduling Policy?

At My Party Porch, we understand that plans can change. Our goal is to be fair, flexible, and work with our customers whenever possible, especially in the event of severe weather or unforeseen emergencies. While we must follow the cancellation policy below to reserve equipment and scheduling, we’ll always do our best to find a reasonable solution when circumstances are beyond your control.

  • 60+ Days Before Your Event: Your security deposit will be refunded in full.
  • 14–59 Days Before Your Event: Your security deposit is non-refundable but may be applied as a non-transferable credit toward one future rental within 3 months of your original event date.
  • Less Than 14 Days Before Your Event: The security deposit will be forfeited. Reservations not paid in full at least 10 days before delivery or pickup will be considered canceled and may be subject to additional cancellation charges.

Weather & Emergencies: Your safety is our priority. If severe weather or an unexpected emergency impacts your event, please contact us as soon as possible. While refunds may not always be available, we’ll make every reasonable effort to reschedule your rental or explore other available options whenever possible.